Sound familiar?
- Staff are already using AI and we don’t know what client data is going where.
- We’ve got an AI policy. Nobody could tell you whether it’s being followed.
- Someone built a tool that the team now depends on, and nobody knows how it works.
- We’re paying for Copilot licences and can’t say whether anyone is using them.
- Clients and auditors are asking AI questions we can’t answer with evidence.
- Our privacy policy says nothing about automated decisions, and December is the deadline.
When two or more of these are true, it’s rarely a tools problem. It’s a management problem, and that’s the part we fix.
How we work with you on AI
Four steps, in the order they work. Most firms come in at the first one. You don’t have to, and nobody is expected to buy all four.
Step 1
Mitigate Risk
Find out where you stand
Start with a free assessment. When you want the full picture, a half-day session with your leadership team produces a written plan: the use cases worth doing, the risks specific to your industry, and a roadmap with the decision points marked. $2,500 ex GST, fixed.
Where you stand→Step 2
Productive Workforce
Get your house in order
Before Copilot, before any assistant that can read your files, somebody has to fix who can see what. Permissions, SharePoint and OneDrive sprawl, labelling, control over which AI tools run on company devices, and training for the people who have to use them.
House in order→Step 3
Grow Revenue
Put AI to work
Automate the process that’s quietly costing you a staff member a year. Build the thing you actually need. Make sure AI assistants describe and recommend your firm correctly when a buyer asks one about your industry.
Put AI to work→Step 4
Mitigate Risk
Keep it in check
A monthly service. We own your AI usage policy, maintain the register of approved tools, report what staff are actually using, track how AI assistants talk about you, and tell you in plain English when the rules change. From $150 a month ex GST.
Keep it in check→Start with a 30-minute AI risk conversation
We’ll ask what your staff are using, what your policy says, and what’s worrying the partners. You’ll leave with a clear view of where your biggest AI risks sit, even if we don’t end up working together.
Book a timeStart with a free tool
They all take a few minutes and commit you to nothing. Take the report to your current provider if you like. That’s a fair use of it.
Free · 5 minutes
AI Readiness Assessment
Around 30 questions across five areas. Your score is on the screen when you finish, and the written report comes by email if you want it.
Take the assessment→Free · 2 minutes · New law
AI Privacy Policy Checker
From 10 December 2026, Australian privacy law requires many businesses to disclose the automated decisions they make about people. Enter your domain and we’ll tell you what your published policy says about it today.
Check your policy→Free · 1 minute
Web AI Readiness Audit
Enter a page and see how well it is set up to be found, understood and recommended by AI tools. Hosted on our web design site.
Run the audit→Free · 1 minute
Automation ROI Calculator
Pick one process your team repeats. Six questions and you get the hours it eats a year, what they cost, and whether it is worth automating.
Work out the cost→Why choose Intuitive IT for AI?
Who we work with Professional services firms with 10 to 100 staff whose staff have already started using AI, with or without permission. Mostly accounting practices, wealth and fund managers, law firms and recruitment agencies. The partners can see AI is a business risk and want it managed like one.
What you get A written plan your board can read, the permissions and access work that makes AI safe to use, the builds worth building, and a monthly service that owns the policy, maintains the approved tool register and reports what staff actually used. Fixed fees at every step.
How we talk Partners get the risk, the cost and the decision we need from them. Your practice manager or internal IT person gets the full technical depth whenever they want it.
Who we’re not the right fit for Firms wanting an auditor. We’re not one, we don’t issue assurance, and we’ll say so in writing. Firms wanting a model built from scratch, which is not a capability we have or intend to build. And anyone who wants the policy without the reporting, because a document nobody checks is the version that gets cancelled.
The people who would actually do this
Every engineer is in our Melbourne CBD office. Nothing is offshored, and the person who runs your AI plan is the person you met at the workshop. That matters more on AI work than on most things we do, because the questions are about your firm rather than about technology.
Questions partners ask us
- What does AI governance actually mean for a firm our size?
- Five things. A written policy someone owns. A list of the AI tools you have approved, and a process for approving the next one. A monthly report of what staff are actually using, including what you haven’t approved. Someone reading the regulatory changes for you. And a standing AI item at your leadership review. For a firm of 10 to 100 staff that’s a monthly service, not a project.
- Do we need any of this if we only use Microsoft Copilot?
- You need the permissions work first. Copilot answers using the files the person asking can already open, so it respects your access controls exactly as they are. If a folder was shared with everyone in the firm years ago and never tidied up, Copilot finds it in seconds. So does the first person who asks.
- Is AI governance a legal requirement in Australia?
- Not as a standing obligation. One piece of it is. From 10 December 2026 the Privacy and Other Legislation Amendment Act 2024 requires covered businesses to describe in their privacy policy where a computer program makes or substantially shapes decisions that significantly affect people. That’s a disclosure obligation, and you can’t disclose what nobody has written down.
- How much does it cost?
- The assessments are free. The AI Discovery Workshop is $2,500 ex GST, fixed, including the written report. Ongoing AI governance starts at $150 a month ex GST. Project work is fixed price, quoted after the workshop has scoped it.
- Do we have to do all four steps?
- No. Some firms buy the workshop and do the work themselves. Some buy governance because the board asked for it. The one sequence we hold to is that we won’t govern an environment we have never assessed.
- Can you write our AI policy?
- Yes, and we maintain it and version it as part of the monthly service. It’s a working document for your own governance process, not a legal instrument. If it needs a lawyer’s eye, have a lawyer read it.
- How is this different from what our IT provider already does?
- For the permissions work, it often isn’t, and any competent provider can do it. The difference is the other two thirds. Governing how your staff use AI is one job. Building what you need is a second, and it takes developers. Making sure AI assistants describe your firm correctly is a third, and it takes a web team. We have all three, and one person owns the plan across them.
- We’re not in Melbourne. Can you still help?
- The workshop runs best in a room, so we’d rather be in one. Everything after that is delivered remotely, and we have clients outside Melbourne.
This page was last reviewed on . Prices are ex GST.
Find out where your firm stands
Take the assessment and keep the report. Or book half an hour and we’ll tell you which of the four steps you actually need.
